Care in Motion.
VisitChain is an Electronic Visit Verification platform in development for home care agencies — designed to simplify visit verification, connect caregivers, and streamline scheduling and agency operations.
VisitConceptual preview · not the final product
- Category
- Electronic Visit Verification for home care
- Built for
- Home care agencies, their caregivers, and the clients they serve
- Status
- In development · not yet available
- Developed by
- Azentrix
Industry context
What is Electronic Visit Verification?
EVV is a way of electronically confirming that a home care visit took place as planned. In the United States, the 21st Century Cures Act requires EVV for Medicaid-funded personal care and home health services, and each state runs its own program and requirements.
An EVV system typically captures the type of service performed, the individual receiving it, the date, the location, the individual providing it, and the time the service begins and ends.
The visit lifecycle VisitChain is designed around
Step 1
Scheduled
Visit planned by the agency
Step 2
Check-in
Caregiver starts the visit
Step 3
Care delivered
Services provided at home
Step 4
Check-out
Caregiver ends the visit
Step 5
Review
Office reviews exceptions
Step 6
Recorded
Visit record finalized
The problem
What VisitChain aims to solve
- 01
Slow reconciliation
Paper timesheets and phone check-ins take hours to match against schedules and are easy to get wrong.
- 02
Gaps found too late
Missing or inconsistent visit details often surface only after the visit, when they're hardest to correct.
- 03
Disconnected teams
Agencies, caregivers, and clients often work from different information about the same visit.
- 04
Tools that get in the way
Caregivers need something simple enough to use at the start and end of every visit, every day.
What VisitChain stands for
People first
Built for caregivers, clients, and agencies.
Trusted & reliable
Designed for accurate, dependable visit verification.
Simpler operations
Less paperwork. More time for care.
Better outcomes
More visibility for stronger communities.
Capabilities
What we're building
Every capability is labeled with its real status. Nothing is available yet; labels will change as features are completed.
- Planned
- 8
- In development
- 0
- Available
- 0
Caregiver check-in & check-out
PlannedCaregivers record the start and end of each visit from a mobile device.
Electronic visit records
PlannedEach visit captured as a structured record office staff can review.
Scheduling
PlannedPlan visits and assign caregivers.
Visit tracking
PlannedScheduled versus completed visits, side by side.
Exception review
PlannedVisits with missing or inconsistent details surfaced for follow-up.
Caregiver & client management
PlannedThe people behind every visit, organized in one place.
Visit documentation
PlannedNotes and details recorded alongside each visit.
Reports
PlannedAgency-level visibility into visits and operations.
Development status
Where VisitChain is today
- Stage 1Current stage
In development
We're designing and building the platform now.
- Stage 2Upcoming
Early access
People on the early-access list hear first when it's ready to try. No date announced.
- Stage 3Upcoming
General availability
Open to all organizations it's built for.
Early access
Be first to try VisitChain
Tell us a little about your organization. We'll email you development updates and let you know when early access opens.
Questions
Is VisitChain available today?
Not yet. VisitChain is in active development and isn't commercially available. Request early access to hear when that changes.
When will it launch?
We haven't announced a launch date. We'll share timing with early-access contacts first.
Will it work with my state's EVV program?
Each state runs its own EVV program and requirements. We'll publish details about state program support once that work is complete and verified — we're not making compliance claims before then.
Who is it designed for?
Home care agencies — owners, schedulers, and office staff — and the caregivers who deliver care in clients' homes.
How much will it cost?
Pricing hasn't been announced.
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